Season 3, Episode 11: Jonathan Tanner and Gabriela Darley – Pega
In this weeks episode Kate Wilson speaks with Jonathan Tanner and Gabriela Darley from Pega on the Personalisation of the Customer Experience. Reflecting on a co-written report by Pega and RFi Group they dive into recent consumer behaviours when it comes to the changing digital experience and what the banks need to do to retain their existing customers.
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Season 3, Episode 10: Sarah Altuwaijri – Banque Saudi Fransi
In this weeks episode Kate Wilson is joined by Sarah Altuwaijri to discuss the banking market in Saudi Arabia and how they have responded to the pandemic. Sarah shares of her own experiences as a women in a leadership role and her advice for up and coming women in the industry.
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First Home Buyers – The Australian Dream and the Mismatch of Desire vs. Reality
A lot has been said recently in the media on the topic of first home buyers (FHBs) and their ability to get into the property market.
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Season 3, Episode 9: GoCardless
In this week's podcast Anna Shaw gets to talk all things open banking with the team at GoCardless.
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Season 3, Episode 8: Buy Now Pay Later in New Zealand
This week we flash back to our annual New Zealand Banking Innovation Summit and dive into the BNPL space with Todd Wackrow - Zip, Chris Lamers - Humm and Mandy Tomlinson - Laybuy.
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Season 3, Episode 7: Rebecca Schot-Guppy – Fintech Australia
In this weeks podcast Kate Wilson speaks to Rebecca Schot-Guppy from Fintech Australia to discuss the fast paced changes were are seeing in the Australian market. They also dive into women in financial services and how important it is to see more women in leadership roles.
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