Episode 15: Delivering customer excellence – why relationship banking still matters in a digital world
Jason Yetton discusses the role of banks in economic empowerment, and Westpac’s ongoing transformation to better serve customers.
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shanna@rfi.global
The future of investing: How GenZ is shaping the financial landscape
With $360B in spending power, GenZ is disrupting finance—only 66% use brokerages vs. 92% of Boomers, favoring fintech instead.
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The future of banking: Five strategies for banks and fintechs
Did you know that 50% of UK consumers now use digital-only providers, yet the Big 6 still hold 84% of primary banking relationships?
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Navigating wealth dynamics: Analysing Mass Affluent wallets in the UK and Singapore
RFI Global reveals a shift in wealth management, with UK (28%) and Singapore Mass Affluent consumers turning to digital-only providers.
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Webinar – Capturing share of wallet in 2025: What UK consumers want from banks and fintechs
Traditional banks vs. fintechs—who’s winning? Discover key insights from 4,000+ UK consumers on shifting market trends. Watch the webinar now.
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Capturing share of wallet in 2025: What UK consumers want from banks and fintechs – UK webinar
Traditional banks vs. fintechs—who’s winning? Discover key insights from 4,000+ UK consumers on shifting market trends.
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