Customer Centricity

Leave customers where they are

Leave customers where they are: Why banks need to become chat first and the cyber security implications

As digital and mobile banking continue to grow, discover how to optimise chatbots to improve customer satisfaction and drive growth.

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Season 4, Episode 3: Shondell Varciana, Varci Media

Tune in to listen to Season 4, Episode 3 of the Global Digital Banker Podcast, where RFI Global’s Chloe James sat down to discuss communications, language, channels and social media usage with Varci Media’s founder, CEO, Shondell Varcianna (ex Bank <a href="https://rfi.global/podcast-s4-e3-shondell-varciana/" class="more-link">...</a>

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Middle East Banking: Customer-Centricity

Hosted by Christopher Wong and presented by RFi's Global Head of Consumer & Digital, our latest webinar explores the latest digital banking trends in Asia.

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