The start of a beautiful relationship? Why onboarding matters so much in banking
Why onboarding is a strategic advantage in banking, shaping customer acquisition, satisfaction, engagement and long-term value from day one.
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Current
Episode 28: Redefining relationship banking in a digital-first world
Discover how digital adoption is reshaping business banking, with Santander UK insights on relationship management and SMEs.
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The elephant in the room: Businesses need more control of payments, not more tools
UK businesses don’t need more payment tools. They need flexibility, visibility and control over how payments are managed across systems.
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The Plaid and ChatGPT announcement is a wake-up call for banks. Here’s why.
The OpenAI and Plaid partnership marks a shift in AI usage to personalised financial insight. Our data reveals the opportunities.
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Takeaways from the AWS Financial Services Symposium
Beyond the hype, how is AI delivering real impact? Key takeaways from AWS Financial Services symposium.
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Winning the mid-market: What UK businesses really value from their financial institutions
Mid-market enterprises expect digital efficiency and expert human insight from banks, redefining how value is delivered in UK business banking in 2026.
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