80,000 voices: Celebrating Australia’s best financial services brands in 2025
RFI Global hosted the 2025 Banking & Finance Awards at Meta Sydney, celebrating leaders in customer experience across banking and insurance.
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Insurance
Insurance: Navigating Change, Building Trust
Insurers navigate rising costs and extreme weather challenges in 2024, revealing top performers and customer support strategies.
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Navigating wealth dynamics: Analysing Mass Affluent wallets in the UK and Singapore
RFI Global reveals a shift in wealth management, with UK (28%) and Singapore Mass Affluent consumers turning to digital-only providers.
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The evolution of business banking: Fintech or high street – a personal experience
Business banking: 45 mins with a high street bank vs. 120 secs with a neobank. SMEs drive neobank growth but still seek multi-channel access.
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How shifting US household dynamics are redefining life insurance
Life insurance, once a financial planning staple, now covers only half of U.S. households, down from three-quarters 20 years ago.
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RFi Latest Research: Australian Insurance Innovation Subscription or Report
RFi Group’s Australian Insurance Innovation Report 2020 investigates and reveals the latest trends and behaviour in the insurance sector and their customers across Australia. The report provides financial institutions with unique data driven global insights into the impact of these <a href="https://rfi.global/rfi-latest-research-australian-insurance-innovation-subscription-or-report/" class="more-link">...</a>
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