Why banks need to use AI to create personlisation and customer engagement
Monzo, Revolut and fintechs dominate retail banking in 2024 as switching rates hit record highs. What’s behind this global shift?
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Customer engagement
Moment-Oriented Finance (MOFI) – Grabbing the Opportunity
Three things happened in the last month that have me thinking about the opportunities that banks have in front of them when it comes to customer engagement. This is a topic that is particularly important in the current environment, where <a href="https://rfi.global/moment-oriented-finance-mofi-grabbing-the-opportunity/" class="more-link">...</a>
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