banking

80,000 voices: Celebrating Australia’s best financial services brands in 2025

80,000 voices: Celebrating Australia’s best financial services brands in 2025

RFI Global hosted the 2025 Banking & Finance Awards at Meta Sydney, celebrating leaders in customer experience across banking and insurance.

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Banking Uncovered Episode 17: The consumer trends defining the future of US financial services in 2025

Episode 17: The consumer trends defining the future of US financial services in 2025

Charles Green discusses the key US consumer trends driving change in 2025 and beyond with Jim Langston and Luke Allchin.

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Australia’s leading financial services brands and the drivers of their success

Australian Banking & Finance Awards 2025

Discover which Australian banks excel in 2025. See the award winners and key trends. Download the guide today.

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Banking Uncovered Episode 16: Cash, fintechs and regulation - A global perspective on the future banking landscape

Episode 16: Cash, fintechs and regulation – A global perspective on the future banking landscape

Clinton Cheng discusses the impact of fintech innovation, cash trends, and regulations on the evolving global banking landscape.

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Banking Uncovered Episode 15: Delivering customer excellence - why relationship banking still matters in a digital world 

Episode 15: Delivering customer excellence – why relationship banking still matters in a digital world 

Jason Yetton discusses the role of banks in economic empowerment, and Westpac’s ongoing transformation to better serve customers.

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The future of banking: Five strategies for banks and fintechs

The future of banking: Five strategies for banks and fintechs

Did you know that 50% of UK consumers now use digital-only providers, yet the Big 6 still hold 84% of primary banking relationships?

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