Middle East Banking: Customer-Centricity

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Customer-centric organisations are winning. Our recent research shows that the growing importance of CX means it’s a key driver in main bank choice. Watch this on-demand webinar which took place on the 28th of October 2021, “Middle East Banking: Achieving Customer-centricity”.  This 30 min live session was followed by a 15-minute Q+A. Hosted by Ashraf Shanab and presented by RFi’s Global Head of SME & Commercial Banking, Amit Khan uncapped exclusive insights on how Middle Eastern banks can achieve customer-centricity in business banking, increase customer satisfaction and loyalty and much more.

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