Wed 30th Aug
Building Tangible Consumer Experiences for ESG Goals
11:00 – 11:30
Kimberly Randle, FairSupply Analytics
Jude Blankfield, Slyp
Kate Wilson, RFI Global
Malia Forner, EY
Global Product Director
Group Director of Media and Communications
Chief Customer Officer – Asia Pacific
Recent data breaches have sparked concerns about fraud and data security in Australia. Institutions, including financial service providers, must address customer trust and expectations while balancing security measures and user experience in digital banking.
Explore the impact of data breaches and financial fraud on customer trust in Australia. Join Kate Wilson as she delves into trust issues, fraud trends, customer behavior shifts, and advice for banks.