This year, Australian Mortgage Innovation Summit and Australian Banking Innovation Summit come together as one to bring you the most relevant actionable insights from the financial sector. Join us on either or both days, to get inspired, build connections, and grow.
18 – 19 October 2022
8:30 – 16:30
Sheraton Grand Sydney Hyde Park
161 Elizabeth Street, Sydney NSW 2000
Australian mortgages have seen unprecedented growth in the last two years. However, with the rising interest rates, there is a risk of a bubble bursting.
Today more than ever, mortgage providers need to innovate and find creative solutions to meet the ever-evolving consumer requirements, and to stay relevant in the increasingly competitive environment.
Whilst consumer appetite for both sustainable housing and sustainable finance is growing, few providers offer truly sustainable options so the opportunity to get it right is huge.
How do you navigate this changing environment and create solutions that capture consumer interest, differentiate from the competition, and fuel growth for the future?
Consumer needs and moods are ever-evolving. However, a clear trend we are observing over the past couple of years is the change in expectations consumers have of their financial institutions.
Consumers no longer look for a provider of financial services, they are looking for a partner that will enable them in achieving their life goals. A partner that is present during their life-defining moments such as transitioning into adulthood, buying a home, and saving for the future, whilst creating a sense of well-being around their financial future.
Those organisations able to create these trusted relationships will be the ones succeeding in the future and unlocking extraordinary growth.
But how do you navigate this space and find your authentic place in this new market, whilst delivering shareholder value?
CEO
CoreLogic
Head of Indigenous Affairs and Strategic Inclusion
NAB
CEO
Consumer Policy Research Centre
Senior Economist
ANZ Research
ANZ
Global Head – Consumer Credit, Deposits and Payments
RFI Global
8:30 – Registration and morning refreshments
9:00 – 10:30: Session One: Micro and Macro Overview of the Australian Mortgage and Housing Market
Welcome, Julien Wilson, Global Head of Client Success, RFI Global
RFI Keynote – our latest data and insights, Kate Wilson, Global Head – Consumer Credit, Deposits and Payments, RFI Global
Property Market Outlook, Lisa Claes, CEO, Core Logic International
Economic Overview, Felicity Emmett, Senior Economist, ANZ
10:30-11:00: Coffee break
11:00- 12:30: Session Two: International Perspectives and Domestic Takeaways
International Keynote
International Keynote Fireside Conversation moderated by Kate Wilson, Global Head – Consumer Credit, Deposits and Payments, RFI Global
INDUSTRY PANEL: An industry view on Change, Challenge and Choice, Heads of Mortgages
12:30 – 13:30 Lunch
13:30 – 14:30: Session Three: Innovation and Channel Preference
A session on Innovation
CHANNEL PREFERENCE PANEL – Broker, Branch, Digital: Exploring digitising the end-to-end mortgage process, growth of the Broker channel and effects of Covid on house buying and selling
14:30 – 15:00: Coffee break
15:00 – 16:10: Session Four: The Cost of Living Crisis and Future Forecast
How banks and banking can help with the cost-of-living crisis, Erin Turner, CEO, Consumer Policy Research Centre (CPRC is an independent, non-profit, consumer think tank.)
Retention, blue sky and the growth of green
Closing remarks, Julien Wilson, Global Head of Client Success, RFI Global
8:30 – Registration and morning refreshments
8:55 – 10:45: Session One: In-depth Insights & Industry Keynote
Welcome, Julien Wilson, Global Head of Client Success, RFI Global
Alan Shields, co-Founder and Chief Data Officer, RFI Global – RFI on Global Data
Anna Perera-Shaw, Director – Consumer Credit, Deposits and Payments, RFI Global – RFI on Financial Wellbeing & Inclusion
Amit Khan, Global Head, SME & Commercial Banking, RFI Global – RFI on Sustainability and ESG
Q&A with RFI experts, moderated by Julien Wilson, Global Head of Client Success, RFI Global
Opening Industry Keynote: Partnerships and integration – making sure your customer is getting best outcome
10:45 – 11:15 Coffee break
11:15 – 12:15: Session Two: Propelled by the Pandemic: Payments in Focus – BNPL and the Industry Response
BNPL Spotlight, Mark Schultz, Global Head – Business Payments, RFI Global
INDUSTRY PANEL: Banks entering BNPL, emerging cards and the regulatory view. Moderated by Kate Wilson, Global Head – Consumer Credit, Deposits and Payments, RFI Global
12:15 – 13:00 Lunch
13:00 – 14:00: Session Three: Breakout Sessions on Data, Retention, Transformation and Skills
Demonstrating data usage, RFI Global, Getting Real about Retention, Transformation and addressing the Skills Shortage
14:00 – 14:30 Coffee break
14:30 – 16:10: Session Four: Financial Wellness and the Future
Financial wellness and sustainability
Financial wellness and sustainability
What does the future hold? Doubling down on investment in a bear market with a focus on fintech
Closing remarks, Julien Wilson, Global Head of Client Success, RFI Global
Sheraton Grand Sydney Hyde Park
161 Elizabeth Street
Sydney
NSW 2000
18 – 19 October 2022
8:30 – 16:30
