8:30 – Registration and morning refreshments
8:55 – 10:45: Session One: In-depth Insights & Industry Keynote
Welcome, Julien Wilson, Global Head of Client Success, RFI Global
Alan Shields, co-Founder and Chief Data Officer, RFI Global – RFI on Global Data
Anna Perera-Shaw, Director – Consumer Credit, Deposits and Payments, RFI Global – RFI on Financial Wellbeing & Inclusion
Amit Khan, Global Head, SME & Commercial Banking, RFI Global – RFI on Sustainability and ESG
Q&A with RFI experts, moderated by Julien Wilson, Global Head of Client Success, RFI Global
Opening Industry Keynote: Partnerships and integration – making sure your customer is getting best outcome
10:45 – 11:15 Coffee break
11:15 – 12:15: Session Two: Propelled by the Pandemic: Payments in Focus – BNPL and the Industry Response
BNPL Spotlight, Mark Schultz, Global Head – Business Payments, RFI Global
INDUSTRY PANEL: Banks entering BNPL, emerging cards and the regulatory view. Moderated by Kate Wilson, Global Head – Consumer Credit, Deposits and Payments, RFI Global
12:15 – 13:00 Lunch
13:00 – 14:00: Session Three: Breakout Sessions on Data, Retention, Transformation and Skills
Demonstrating data usage, RFI Global, Getting Real about Retention, Transformation and addressing the Skills Shortage
14:00 – 14:30 Coffee break
14:30 – 16:10: Session Four: Financial Wellness and the Future
Financial wellness and sustainability
Financial wellness and sustainability
What does the future hold? Doubling down on investment in a bear market with a focus on fintech
Closing remarks, Julien Wilson, Global Head of Client Success, RFI Global